Answers to Our Most Frequently Asked Questions

When you start to notice water inside your home, then the chances are high that you have a problem with your roof. Roofing repairs are best left to professionals such as Thomas Roofing Services, to find out why you should use our services, continue reading our frequently asked questions post now.

Tell me more about your roofing service

With pleasure, we have been in business since 1993, and for the past 3 decades, we have been helping the residents of Malibu, CA with their roofing issues. We are a family run business that prides ourselves in knowing all our clients and only providing superior services at prices which may just surprise you. We have worked on a staggering 5000 roofs since we have been open, which by itself should tell you something.

Is your company insured?

We are indeed, as well as bonded and licensed to work in our area. All of which is something all our clients look for in a roofing company.

Does any reputable organization accredit your company?

We are, we have an A rating with the Better Business Bureau and have been screened and approved by Home Advisor. All our work is 100% guaranteed.

Do you offer any other services?

Of course, we do. We currently provide the following:

  • Roof Maintenance Programs
  • Roof Inspections
  • Roof Repairs
  • Asphalt Shingles
  • Metal Roofing
  • Residential Roofing
  • Membrane
  • Green Roofing
  • Insurance Claim Assistance

Further information on any of the above is available upon request.

When is your roofing contractor available for work?

Our working hours are as follows:

  • Monday – Friday: 8 – 6 pm
  • Saturday & Sunday: Closed

Do I need to schedule an appointment?

No, however, in order not to be disappointed, we do recommend that you do, unless your circumstances are dire.

Do you work out of the Malibu, CA area?

We do, currently, we serve the following areas:

  • Santa Monica
  • Culver City
  • South Bay
  • Malibu
  • Talabasas
  • Topanga
  • Manhattan Beach
  • Redondo Beach
  • Hermosa Beach
  • Agoura Hills
  • San Pedro
  • Los Angeles

If you think that your location needs to be added to our list, why not use the number listed at the end of this article and ask us if this is possible?

Do you offer any discounts?

Yes, we give our seniors a 10% discount, and if you mention the PROMO CODE 411, you will receive an additional 5% off.

Do you accept payment via MasterCard?

Yes, we also accept checks, cash, Visa, debit cards, and AMEX.

Do you provide any emergency services?

Yes, we found almost from the start, that roofs had a nasty habit of breaking down in the middle of the night. So to combat this, we provide a 24/7 service.

Even though I know that your company is approved and BBB accredited, I would still like to read what other people had to say about your services, do you have any reviews I can read?

Yes, we do, you can find these on our testimonials page.

We will finish this frequently asked questions article here and hope that any fears or questions that you had about our discount roofing rates and company have been laid to rest. If you need any of our services mentioned above, call Thomas Roofing Services today at (310) 904-6921, and leave the rest to us to sort out.

Review Us